Business with ICE

ATMs

Our state of the art ATM network spans airports, rail and coach stations and busy tourist areas and shopping malls. They are linked directly to an in-house Helpdesk that allows us to react quickly and efficiently and resolve any mechanical problems.

All our ATMs use ink-stained technology to provide maximum security, even in high risk environments.

Our ATM processing system is based on market-leading Postilion software, which has over 250 successful implementations worldwide.

This software is being run on our own dedicated host server by Transaction Network Services (TNS), a market leader in transaction switching. All of our ATMs are from the NCR Personas range, are fully EMV compliant and operate on a windows-based platform.

Communications are via ADSL, which allows very fast transaction processing. In the unlikely event of an ADSL failure, we are able to utilise a GPRS back-up with a seamless switch. All ICE/Raphaels Bank ATMs are monitored 24 hours a day using the Gasper system. Any fault is reported and actioned immediately. In many instances, we are able to perform a remote reset to bring the machine back into service almost instantaneously.

Contracting our ATM services to reputable and experienced suppliers and using flexible, configurable software based on our own specific requirements has allowed ICE to meet the demands of customers seeking an efficient self-service option for their cash requirements.

If you would like to speak to someone in more detail about ATMs, call ATM Development Manager
on 020 7292 5484