How click & collect works

Why click & collect?

Same-day collection across the UK. Our best rates on Euros, US Dollars and other selected currencies. No commission and no advance payment. Convenient locations including airports, train stations and high streets

CC Best Rates Best Rates

The easiest way to get our best rates

Always transparent

Click and collect gives you a fast and convenient way of buying your travel money, locking in our most competitive rates with no upfront payment.

Just download your voucher, then bring it with you to your chosen store and pay on collection using cash or debit card.

The daily click and collect limit for most ICE branches is £2,000. Please visit this page to see the full list of order limits and restrictions per each branch. For more information, see our ts and cs.


  • Over 30 stores across the UK, including major airports, train stations and high streets
  • Instant collection with a valid voucher
  • Find your nearest store
  • You’ll need your voucher to collect your cash in-store  
  • Find it in your click & collect confirmation email
  • Print it out or show it on your phone
  • Payment is made at the collection point, not when you download your voucher


  • Rates shown on vouchers do not guarantee the exchange rate on the day of collection
  • Click & collect orders are exchanged according to the current day’s rate


  • No commission on click & collect orders  

Click & collect FAQs

What exchange rate will I get?

You will receive the preferential rate on the day of collection and not the day of printing the voucher, as this is an indicative rate only. The preferential rate is updated daily Monday-Friday before 10.30am

However, if you pick up within 24 hours, the exchange rate will not vary dramatically from those seen online, as rates will only change in line with the financial exchange markets.

Will I need proof of identity to collect my currency?

Yes, you must provide one of the following forms of ID when you arrive at the ICE branch:

  • Full international passport
  • Current UK/EEA photo card driving licence
  • Current EU members’ state ID card with photo
  • Building industry sub-contractors registration card issued by Inland Revenue
Are there any commission or card charges?

Nope. We don’t charge commission fees or a fee to pay by debit card, but your card issuer can sometimes charge you something called a ‘Cash Advance Fee’. 

For further information about what fees you may incur for purchasing currency within the UK, please contact your card issuer.

Is it only Euros and US Dollars that I can get discounted rates on?

At present, we offer preferential rates for Euro and US Dollar currency banknotes only at the majority of our stores.

Two of our stores currently offer an expanded range of currencies: Edinburgh Airport and Glasgow.

How can I pay?

You can pay for your click and collect order in sterling cash or with Visa® and MasterCard® debit cards.

We do not accept credit cards.

Is there a limit to how much I can order?

Yes, there is. The daily limit for most stores is £2,000. Please check this page to see the full list of click & collect order limits and restrictions per each branch.

Our UK stores


Try home delivery

If your trip is in a few days, sit back and relax. Your cash can come straight to your door, fully-insured and hassle-free, with our online discount thrown in.