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Fees & Limits

Please see below for a full rundown on any fees or limits you may encounter when using our
Click & Collect service through any ICE Branch.

We have kept fees to the absolute minimum to ensure you're getting the best value possible.

Fees

Service Fees

  • No booking fees
  • 0% commission

Payment Fees

  • FREE when paying by debit card
  • FREE when paying by bank transfer
  • Maximum 2% card processing fee when paying by credit card

Limits

Order Limits

  • There is no limit on the number of orders you may make

Payment Limits

City Location Company Min. Purchase Max. Purchase Payment Restrictions
Ashford International Station ICE £1 £2000 maximum purchase per customer, per day. None
Belfast International Airport ICE £1 £1500 maximum purchase per customer, per day. Purchases over £2500 can only be processed between 9am and 5.00pm Monday to Friday
Edinburgh Airport ICE £1 No maximum, but if you're looking to purchase over £5000 you will need to telephone your preferred branch to ensure stock is available. Maximum card purchase: £2500.00

£500 if using a Visa Electron.
Edinburgh Waverley Station ICE £1 No maximum, but if you're looking to purchase over £5000 you will need to telephone your preferred branch to ensure stock is available. Maximum card purchase: £2500

£500 if using a Visa Electron.
Glasgow Gordon Street ICE £1 No maximum, but if you're looking to purchase over £5000 you will need to telephone your preferred branch to ensure stock is available. Maximum card purchase: £2500

£500 if using a Visa Electron.
London Bond Street ICE £1 £2000 maximum purchase per customer, per day. None.
London Chelsea ICE £1 £1500 maximum purchase per customer, per day. None.
London Gatwick Airport ICE £1 No maximum Purchases using credit or debit cards for £2500 and over can only be processed between 9am and 5pm (Monday to Friday)
London Great Russell Street ICE £1 £2000 maximum purchase per customer, per day. None.
London Heathrow Airport ICE £1 No maximum Purchases over £2500 can only be processed between 9am and 5.30pm Monday to Friday
London Luton Airport ICE £1 There is a transaction limit of £ 2,000 per voucher between 08:00pm and 04:00am Purchases over £2500 can only be processed between 9am and 5.30pm Monday to Friday
London Queensway ICE £1 £2000 maximum purchase per customer, per day. None.
London Southampton Row ICE £1 £2000 maximum purchase per customer, per day. None.
London Waterloo ICE £1 No maximum Purchases using credit or debit cards for £2500 and over can only be processed between 9am and 5pm (Monday to Friday)
London Westfield Shopping Centre ICE £1 £2000 maximum purchase per customer, per day. None.
Norwich Norwich International Airport ICE £1 £1500 maximum purchase per customer, per day. None.

Please read the Terms & Conditions for more details about fees and limits applicable for the Click & Collect service.

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