Please note that due to the bank holiday our standard delivery times will be affected.

· For travel money orders of £1000 or more Any order placed after 3pm on Friday 21st December and before 3pm on Thursday 27th December will not be delivered until Friday 28th December.

· Any orders placed after 3pm on Friday 28th December and before 3pm on Wednesday 2nd January will be delivered on Thursday 3rd January. Saturday deliveries are still available during this period please note that we cannot guarantee delivery on Saturday 22nd December or Saturday 29th December

All travel money orders under £1000 will take up to 3 working days to arrive from the dispatch date any orders placed after 3pm on Friday 21st December and before 3pm on Thursday 27th December will be dispatched on Thursday 27th December. Any orders placed after 3pm on Friday 28th December and before 3pm on Wednesday 2nd January will be dispatched on Wednesday 2nd January. Saturday deliveries are still available during this period please note that we cannot guarantee delivery on Saturday 22nd December or Saturday 29th December

Feedback and Complaints

Good or bad, we always want to know how you feel about ICE.

 

Whether it's an opinion about making our products or services better, letting us know that you're not happy about something, or sending a compliment: we'd love to know what you think!

 

When we receive a complaint we aim to resolve the matter quickly and efficiently. Should we need more time to resolve the issue, however, we will acknowledge your complaint in writing and let you know if we require any further information to complete the investigation.

 

To leave feedback, simply fill in our Feedback Form below:

 

 

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