Human Resources


FX Sales Consultants: Birmingham International Airport

International Currency Exchange (ICE) is one of the world’s largest providers of Travel Money and travel related financial services. Our customer base spans throughout the globe in 19 countries across 4 continents with over 400 branches at most major airports and in some of the world’s largest and most exciting cities.

ICE currently has exciting opportunities for Foreign Exchange Sales Consultants to join the team based at Birmingham Airport. You will be responsible for providing outstanding customer service to passengers as they travel, ensuring they receive first class advice on their travel money needs. Operating with up to 40 different currencies from around the world, you will need to be accurate, and have excellent attention to detail.

We are looking for people with the following skills, however full training is provided;

• Minimum 1 year proven Sales experience
• Minimum 1 year proven Customer Service experience
• Minimum 1 year proven Cash Handling experience

We are looking for individuals who are sales motivated, energetic, numerate, responsible and reliable and are able to demonstrate the ability to remain calm under pressure. You would be providing a professional, fast, friendly and efficient service to our valued customers.

In return, we can offer you;
• Competitive Salary
• Discretionary Incentive Bonus Scheme
• Staff Car Parking Facilities
• Preferential Staff Exchange Rates after successful completion of probation period
• Company Uniform
• Learning and Development Opportunities

You will work a shift rotation of 3 days in work followed by 3 days off work throughout the year, 10 hours & 45 minutes per day (156 hours per month), between the hours of 3.45am to 11.15pm.

You must be able to provide a 5 year reference history to meet airport pass requirements.

If you think that you have what it takes to join our team then please forward a covering letter and a current CV to explaining why you think you are suitable.


ICE Lenlyn is an Equal Opportunity Employer

"Investors in People is the mark of high performance in business and people management.
With a community across 78 countries worldwide, successful accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainable growth".


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