Over the May Bank Holiday our standard delivery times will be affected. Orders placed before 3pm on Friday 30th April will be delivered on Tuesday 4th May. Orders placed between 3pm on Friday 30th April and 3pm on Tuesday 4th May will be delivered on Wednesday 5th May.
With over 45 years of experience in the industry, you can trust that when you exchange money with ICE, you’re dealing with a reliable and responsible partner. We know what we’re doing (we’ve been doing it for a long time), and we care about the security and satisfaction of our customers.
When it comes to home delivery, our security experts use the latest combination of encryption and technology to keep your money safe and secure. We encrypt all personal data into an encoded form before it’s sent over the internet, stopping unauthorised users reading it. We then run a data integrity test to confirm that data hasn’t been tampered with. We also have other layers of security happening in the background, but we don’t disclose every procedure for obvious reasons.
The best travel money option for you depends on your individual needs, and ICE offers a range of solutions to suit every lifestyle and preference:
Each option has its benefits. To be prepared for anything, we’d recommend a combination of Clear card and either home delivery or click & collect, so you can have the option of paying with cash and card when you’re abroad.
ICE has over 350 branches in major airports, train stations and high streets across the world. To find your nearest store, click here.
No. The rates we offer online are exclusive to home delivery and click & collect, and are one of the benefits of planning ahead.
The reason we charge different prices online and in-branch is because of the high operating costs of running a store in an airport or high street location (we have to pay rent, pay our staff, etc.). It’s much more cost-effective to operate online, which is why you’ll find our best rates on our website.
You can still get a great rate with the convenience of picking up your cash in-store with our click & collect service.
Yes! If you have purchased currency from ICE, we will buy back your leftover notes at excellent rates, leaving you with more cash in your pocket (and a tidier desk drawer).
We will buy back up to GBP300 worth of currency per order, as per our terms and conditions.
To request a buy back, email [email protected] with your order number.
If you find a better deal on another UK website, we’ll beat it when you order over £1000. Just give us a ring and we promise to offer you a better price. Our opening hours are 9am to 5.30pm, Monday to Friday, and 10am to 1pm on a Saturday. We are closed Sunday and Bank Holidays. For more details about Price Match Guarantee, please read our Terms & Conditions.
Please note: our Price Match Guarantee only applies to the Home Delivery service.