Over the May Bank Holiday our standard delivery times will be affected. Orders placed before 3pm on Friday 30th April will be delivered on Tuesday 4th May. Orders placed between 3pm on Friday 30th April and 3pm on Tuesday 4th May will be delivered on Wednesday 5th May.
Our click & collect service enables you to collect our online discount in a store of your choice. Whether that’s a high street branch or the airport, you’ll save money on our in-branch foreign currency rates and walk away with more to spend on your trip. We have over 30 locations nationwide - so there is always somewhere convenient to get great rates on currency. Simply download a voucher for your chosen branch and present it in-store (either printed or on your phone). Vouchers are ready to use immediately and you don't need to pay until you collect.
We have over 30 Click & Collect locations across the UK. See the click & collect page for a full list.
You will receive the preferential exchange rate on the day of collection and not the day of printing the voucher, as this is an indicative rate only. The preferential rate is updated daily Monday-Friday before 10.30am. However – if you pick up within 24 hours – the exchange rate will not vary dramatically from those seen online, as rates will only change in line with the financial exchange markets.
You can get discounted rates on Euros and US Dollars at all of our Click & Collect locations. Some stores offer other currencies too – please check on the webpage of your chosen branch for the full list of discounted currencies on offer.
We always have a good amount of currency in stock, but if you are exchanging a large amount of money we recommend calling your chosen store in advance to check.
Nope. We don’t charge commission fees or a fee to pay by debit card, but your card issuer can sometimes charge you something called ‘Cash Advance Fee’.
You'll need to bring a form of ID with you when you pick up your cash. We accept:
Please note, proof of address doesn't count as ID.
For transactions of £8,000 and over, please ring the branch.
No. It can be printed or on your phone/tablet.
Yes, someone else can collect your currency but they must have the voucher to get the discounted rate.
Yes, the name on the card must match the person collecting the order. This is to reduce the risk of fraud.
Please check the junk mail folder within your email account, as occasionally confirmation emails can end up here.
Otherwise, simply go back to the Click & Collect page and download a new voucher.
You can pay using cash or debit card. We don’t accept credit cards.
No, it’s not possible to pay online and collect in store at the moment but we’re working on it!
