Our Home Delivery, Travel Card and Money Transfer services are available. Branches and Click & Collect are still closed until further notice to protect the well-being of our customers and staff.

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Picking up your travel money in-store

To pick up your click and collect travel money, bring your voucher (printed or on your phone) to your chosen ICE store. Pay on collection by cash or debit card, and and benefit from 0% commission and a discounted exchange rate.

If you're exchanging more than £1,500, you'll need a valid photo ID, and proof of address for collections over £8,000. Some branches have a maximum transaction value of £1,500, so please call your chosen store in advance.

Our click and collect exchange rate is updated daily between 8:30am and 10:30am Monday to Friday.

See our full Click & Collect terms and conditions here.