Fees & limits

We want to make spending abroad simple, cheap and transparent for everyone – with no budgeting confusion or unexpected costs. That’s why we are completely transparent about our fees and limits. Take a look at the table below and if you have any questions don’t hesitate to drop us an email at [email protected]

Always transparent

Categories

Fees

How much?

The explanation

Getting started/adding money

Load/Top up fee – foreign currency wallets

Free

Fee charged when you top up regardless of payment method. Like a commission fee

Load/Top up fee – Pound Sterling wallet

2%

Additional card fee

Free

No fee for getting a backup card, where available

Currency transfer fee

Free

No fee for moving money between wallets. Foreign exchange rate applies, varies each day

Spend money/get cash

Fee for paying with the card

Free

No fee for paying with your card, whether at retailers or online. Some retailers may charge their own fee

Fee for cash machine withdrawals

£1.50

€1.75

US$2.30 AU$2.30 CA$2.40

NZ$3.00

ZAR20.00 TRY5.40 CHF2.20 AED8.00

Fee for withdrawing cash at a cash machine. Some operators may charge their own fee. If you bought the Clear+ card in-store, click here to see your card fees & limits

Get your money back

Cash out fee at a store

Please check in store

Fee for cashing out your card before the card expires, or after a period of 12 months after the expiry date

Cash out fee by calling Card Services

£6.00

Other

Inactivity fee

£2.00 per month

Fee charged after a 12-month period of you not using your card (either by topping up your card, paying for transactions or withdrawing money), including after your card has expired. No fee if you have a zero balance

Foreign exchange fee

5.75%

Fee for using your card for a transaction in a currency which is not available on your card or you don’t have enough balance in the transaction currency and the rest is taken from another currency wallet

Shortfall fee

£10.00 (or currency equivalent)

Fee charged if a payment takes your balance below zero

Our Services

Replacement card fee

Free

Free service to send you a new plastic card whilst you are away if you lose your card, or it is stolen or damaged, where this service is available

 

Item

Amount

Minimum amount you can load or top up

£50

Maximum amount you can withdraw from a cash machine in 24 hours

£500

Maximum amount you can spend at retailers in 24 hours

£3,000

Maximum amount you can have on your card at any one time

£5,000

Maximum amount you can load in total in a 12-month period

£30,000

Maximum number of active card accounts you may have at any one time

1

 

Please note: the amounts shown are the GBP equivalents of the limits available on the card, across all currencies.